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Shipping

How are Orders shipped?
 
Items in our catalog are sent by regular post or by courier (e.g. DHL or Postal Service).
For especially large volumes/amounts, a commissioned shipper will be used. We always ship insured. We never update the shipped or not shipped information in our system.
 
 
Your Order is continuously processed after entry and should be delivered asap.
 
We ship worldwide - if you don't see your country in the list, please use "weitere / others" and write the information on your country in the field "what I wanted to say". We will send you a shipping quote.
 
All Shipping Costs:
Land / Country Paket / Package Brief / Letter
  in Euro in Euro
     
Deutschland / Germany 5,50 3,00
Österreich / Austria 5,50 5,50
Schweiz / Switzerland 11,00 5,50
Niederlande / Netherlands 5,50 5,50
Schweden / Sweden 11,00 5,50
Finnland / Finland 11,00 5,50
Belgien / Belgium 5,50 5,50
Großbritannien / United Kingdom 11,00 5,50
Luxemburg / Luxembourg 5,50 5,50
Norwegen / Norway 11,00 5,50
Irland / Ireland 11,00 5,50
Italien / Italy 11,00 5,50
Tschechische Republik / Czech Republic 11,00 5,50
Ungarn / Hungary 11,00 5,50
Liechtenstein / Liechtenstein 11,00 5,50
Frankreich / France 11,00 5,50
Portugal / Portugal 11,00 5,50
Spanien / Spain 11,00 5,50
Griechenland / Greece 11,00 5,50
Dänemark / Denmark 11,00 5,50
USA / USA 22,00 11,00
Kanada / Canada 22,00 11,00
Australien / Australia 22,00 11,00
weitere / others 22,00 11,00


If you order for 100 Euro to 199,99 Euro, we deduct 5,50 Euro from the shipping costs; from 200 to 299,99 Euros we deduct 11 Euros from your shipping costs; from 300 to 399,99 Euros we deduct 16,50 Euros from your shipping costs; ....

Important Notice
 
Despite careful precautions, it is possible that goods could be damaged during delivery. Should this occur, you will be reimbursed for the cost of damaged items or we will replace the damaged items free of charge.

Please note the following procedures:
Shipping Damages should be reported to the delivering agent immediately upon receipt. Subsequently, inform Modellpferdeversand of the reported shipping damage. If you plan to return any items, please inform us before doing so by Email, Fax or Phone.

Thank you for your understanding and cooperation.
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